Email support@foomfamily.ai and our team will help you. During the domain transition support@foom.trade stays monitored too.
Get support
Include the device you are using, your operating-system version, the foom Trade app version, and a short description of what happened. For a failed deposit, withdrawal, or trade, include the network, the public wallet address, and the transaction hash if you have one.
Never send passwords, passkeys, private keys, seed phrases, authentication codes, or payment-card details. IU LLC support will never ask for those.
Common topics
- Installing and signing in to foom Trade, including Sign in with Apple
- In-app wallet, deposits, withdrawals, and balances
- Live markets and trades that the app enables
- Account and profile questions
- Accessibility feedback
- Reporting a bug or security concern
Privacy and legal
Read the Privacy Policy and Terms of Service. Read the Community Guidelines for what is allowed on foom and how Block and Report work. Privacy requests can be sent to privacy@foomfamily.ai or privacy@foom.trade.